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Center Finds Way to Turn Goodbye into Hello

Some people just don’t like to say goodbye. Michelle Baber is one of those people, which is why she and her daughter Sydney made a quick exit on Sydney’s last day at the McMurrary KinderCare center in McMurrary, Pa. in August.

Her hasty retreat wasn’t a reflection on a bad experience; quite the opposite. As she explained later in a letter to Center Director Kelly Kramer, the past three-and-a-half years her family spent at the McMurrary center were “phenomenal” and plenty of tears were shed on their last day.

From the moment that we lost our neighbor’s care and had one week to find care for Sydney, KinderCare stepped right in, assisted us, and made us feel right at home. I truly believe that there is no other daycare facility in the area that provides the level of care, safety, security, and education that your facility does.

Every teacher was so loving with Sydney, and even when there were issues or concerns, they were addressed. Most importantly, she was loved, and that is just what she needed.

From the moment she started at 18 months with Miss Casey, she began to flourish in all areas of development. KinderCare catered to our every need, whether it be with her speech therapy when she was two, her concussion when she was three, healthy meals provided by Ms. Janet, Learning Adventures, or any of her care or educational needs/desires. I can’t believe how the years have flown by, and how much my baby girl has grown and learned, and you all are forever a part of her story.

Sydney and her mom.
Sydney and her mom.

You should feel so good about the work and care that you are doing/providing. It takes a lot for me to trust someone with my most prized possession, and KinderCare took it and handled it with true care and love, until the time when she was more than ready to spread her wings and start kindergarten as the youngest student in her class.

So from the bottom of our hearts, thank you so much, for the last 3.5 years. I can never repay you for what it has meant to me. I know you will be seeing Sydney at least on some breaks and summers (maybe more), but her main full time tenure has sadly come to an end. You will also now have my little Carson in November, and we look forward to same level of care.

So thank you, thank you, thank you! We love you all!

“I love receiving these emails,” said Kramer. “This is what it is all about.”

Sydney now attends an all-day Catholic kindergarten program outside of the McMurray school district. Although her mother loves the kindergarten, she did not love the school’s before- and after-school care. Kramer experimented with adding Sydney’s school to one of the center’s bus routes. As of this writing Sydney is eager to return to her beloved McMurrary KinderCare as a student in their before-and after-school program. She’ll return later this fall when her newborn baby brother starts his KinderCare journey.